Return and Refund Policy

The Policy Listed Below Applies To Direct Invoice
Purchases Only

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to So Far South Audio Visual Services LLC.

Orders mean a request by You to purchase rental equipment from Us.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your equipment rental purchase no later than 3 days before Your event.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform Us of your decision by:

email: william@sofarsouthav.com

If your invoice has been paid in full and your cancellation has been confirmed then we will reimburse you no later than 3 days from the day on which we receive the request for cancellation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: william@sofarsouthav.com

By phone number: 832.790.5394

*All transactions are to be in USD.
So Far South Audio Visual Services, LLC does not accept foreign currency.